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MOBILE TRAFFIC OPTIMISATION

The only way to ensure the highest quality voice calls using mobile data

Making Voice and Video even better...

Mobile data is intermittent and unstable at best. Cell phone towers are over utilised and congested due to the rapid increase of work-from-home employees. Frequent drops in internet connectivity and variability in internet quality is standard when using mobile data. This becomes even more evident with call centres where call quality is essential due to call recordings forming part of a legal commitment. Latency on cellular networks is often high, with packet loss measured as high as 45%.

Packet loss on VoIP traffic should be kept below 1% and between 0.05% and 5% depending on the type of video.

Cisco

NetMotion Traffic Optimisation Strategies

NetMotion continuously monitors the quality of the underlying network connection and uses proprietary dynamic link tuning to adjust network settings using the best networking parameters for the current condition.

Real-Time Protocol Enhancements to deliver great voice at high packet loss

NetMotion continuously monitors the quality of the underlying network connection and uses proprietary dynamic link tuning to adjust network settings using the best networking parameters for the current condition.

NetMotion can rebuild lost packets delivering “good” VoIP performance (MOS of 4, on a 1-5 scale) on networks with packet loss as high as 50%.

Data Compression & Acceleration to increase network speed while reducing data used

NetMotion’s data compression can double the speed of slow and intermittent networks. By compressing data, organisations spend less on data plans and reduce the risk of overage charges. This reduction then automatically increases traffic throughput. 

Through intelligent shaping of data traffic, business-critical applications receive the majority of bandwidth while less critical applications and resources receive less. Traffic shaping and acceleration helps keep users productive, especially when networks are congested or slow.

NetMotion’s data compression can double the speed of slow and intermittent networks while reducing total data usage with up to 40%

Even with frequent internet drops associated with cellular internet - there will be NO MORE VOICE CALL DROPS.

NetMotion’s Software-Defined Mobility architecture manages all application sessions, including active voice calls. When a network disruption occurs, as are frequently experienced by mobile data networks, NetMotion maintains all open applications and voice calls between the WFH employee and the server. Once the internet connection is restored — whether seconds or days later — NetMotion will simply continue the session where it dropped off, giving users uninterrupted application access and no more dropped voice call due to a temporary internet failure. WFH employees experience reliable application sessions, even through suspend-and-resume cycles or complete loss of internet connectivity.

WFH agents will have reliable voice calls, even through complete loss of internet connectivity

Connectivity while roaming and never drop a call even while changing networks

NetMotion’s optimisation capabilities enable employees to transition between different wireless seamlessly; whether the networks are public or private, office fibre or cellular data, employees can seamlessly transition between networks without any interruptions in application sessions of voice calls. In other words, the employee can be on an active call, and while they potentially move from a fixed wifi connection to a cellular sim connection, the call will remain active and will not drop. 

After logging in, applications securely and seamlessly roam between networks based on bandwidth and IT policy, ensuring they are always connected to the fastest network.

It persists the connection through network handoffs and handles all required logins transparently for the user. Thanks to this seamless roaming, workers can use multiple networks throughout the workday and freely cross network boundaries and continue to use their applications without having to manage their connections.

WFH agents will have reliable voice calls, even through complete loss of internet connectivity

Let's see how we can help you!